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You’ve worked hard and likely spent a lot of time and money acquiring new customers, which is why it’s tough when someone stops buying or engaging with your brand.
If you’re in this situation, keep reading. In this article, we’ll explore the ways that you can re-engage inactive customers and encourage them to give your a business a second chance.




Happy workers are every employer’s dream. When your employees are satisfied and love what they do, they will continuously bring their A-game and achieve great results.


Needless to say, keeping your employees happy is a must. How do you do that? In addition to compensating them fairly, you should also have a rewards system in place to further motivate your team.


How’s your brand doing on social media? Are you happy with the engagement that you’re getting?
If you answered “so-so” or “not quite,” it may be time to rethink your social media strategy. Much like the major reinventions that have taken place in retail and ecommerce, the social media landscape has changed dramatically over the last couple of years. The same Facebook or Instagram tactics that worked two years ago won’t be as effective in 2018.


Neilson recently released their What's Next in Tech report on emerging technology trends and how they will impact consumers. These trends are changing the face of retail as we know it. What's exciting about these trends is how they open up new opportunities for retailers to take advantage of. Here's a quick recap of what the top four of trends mean for retailers.



The success of your eCommerce website depends on a myriad of factors: the quality of your products, your prices in comparison to the competition, your ranking in Google’s search results. While those examples are indeed crucial, there is one aspect of your eCommerce site that dominates all of the others.

Experiencing abandoned shopping carts in your eCommerce store? You’re not alone. According to Baymard Institute, 67.45% of eCommerce shopping carts are abandoned before the customer completes the sale. Which means your eCommerce sales numbers may only be one one third of what they could potentially be.
Here's an update on the work that we are doing, the new features that are being worked on and released, and improvements we are making based on your feedback (keep it coming).



Here's an update on the work that we are doing, the new features that are being worked on and released, and improvements we are making based on your feedback (keep it coming).


What do your customers’ think about their shopping experience with you? Do you know what makes it stand out? Customer satisfaction is of the utmost importance to the success of any business. If you have the right formula customer satisfaction is easy to reach. And with customer satisfaction comes customer loyalty, customers that will refer their friends and family to your store, and the more your customers enjoy their experience shopping with you the more successful your business will be.




We are super happy to announce the new “% off discounts” feature is now here for both Collect Loyalty and Offers! Now you can create % off rewards and offers to encourage customers to spend big while they are redeeming.